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A Descriptive Test Bank for Administrative Office Management, 8/E By Zane K. Quible, Oklahoma State University ISBN-10: 0131245104 • ISBN-13: 9780131245105
1. The Managerial Process.
2. The Organizing Process.
3. The Communication Process.
4. Office Layout.
5. Office Environment.
6. Office Equipment and Furniture.
7. Selecting Office Employees.
8. Developing Office Employees.
9. Supervising Office Employees.
10. Motivating Office Employees.
11. Appraising Performance of Office Employees.
12. Analyzing Jobs of Office Employees.
13. Evaluating Jobs of Office Employees.
14. Administering Salaries of Office Employees.
15. Measuring Output of Office Employees.
16. Improving Productivity of Office Employees.
17. Systems Analysis.
18. Computer Technology.
19. Telecommunications Technology.
20. Applications Software.
21. Records Management and Micrographics.
22. Forms Design and Control.
23. Office Reprographics and Mail Services.
24. Quality and Quantity Control.
25. Budgetary and Cost Control.
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